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    1st line Service Desk Analyst - Law Firm

  • Job type: Permanent
  • Sector: Legal IT
  • Location: Manchester, Greater Manchester
  • Salary: Negotiable
  • Date posted: 31/10/2018
  • Job reference: 32456652_1540981132

An international Top Tier Law Firm based out of Manchester City Centre is looking to recruit an experienced 1st Line Service Desk Analyst to their expanding team.

As well as joining an extremely reputable Law Firm, you will receive second to none training and opportunity to progress within the business.

You will be responsible for providing internal IT Support to the whole firm my phone, email, remotely and hands on.

Essential knowledge and experience:

  • Microsoft Operating Systems Windows 7 & 10
  • Microsoft Office 2010 & 2016
  • Microsoft Active Directory
  • Working within a Citrix environment
  • To be able to work in a fast-paced environment.


  • Knowledge of ITIL principles or official accreditation.
  • Working knowledge of a Case Management and Practice Management systems.
  • Digital Dictation systems.
  • Experience of working in a Legal/ Professional services industry in an IT capacity.

The IT Service Desk operates a shift system to provide cover between 7am and 10pm.

Please contact Grace Bolton at Clayton Legal for more information on this role or apply to be immediately considered.

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