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    2nd Line IT Support - Law Firm

  • Job type: Permanent
  • Sector: Legal IT
  • Location: Liverpool, Merseyside
  • Salary: dependant on experience
  • Date posted: 11/04/2018
  • Job reference: 1234561_1523445305

An excellent opportunity has arisen for a 1st/2nd line support professional to join a young vibrant Law Firm based in Liverpool.

This firm are at the beginning of heavily expanding their IT department which means there is ample opportunity for the successful candidate to be promoted within.

This firm have expanded rapidly in the past 12 months and continue to do so, hence the need for this role.

You will be mainly providing both hands on and remote IT Support for hardware / software issues within the company. There will be travel involved to each office so it is a necessity you drive.


  • Daily IT Support for all employees of the firm
  • Resolving network issues
  • Setting up and maintaining all hardware - PC's / Printers etc
  • Involvement in IT Projects
  • Roll out of new software / updates
  • GDPR Compliance
  • Active Directory
  • Issues with Office
  • Troubleshooting hardware
  • Software support (Proclaim Case Management System)

This role covers a broad spectrum of responsibilities and it will allow you to gain exposure to Infrastructure and 3rd line support tasks.

If you are a 2nd line support professional in a Law Firm feeling like you've hit a ceiling, this role could be for you. You will continuously be developing your current skills as well as knowing you have a structured career path to progress within the firm.

You must already be a 1st / 2nd line support professional with experience in the Legal Sector and exsposure to Proclaim would be a huge advantage. You must also have access to a car and drive.

Salary negotiable dependant on experience. Contact Grace Bolton at Clayton Legal for more information or apply to be immediately considered.

Clayton Legal recruits for law firms and in House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site for our latest blogs and legal news and to keep up to date with current vacancies.

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