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    Application Support Analyst / Training

  • Job type: Permanent
  • Sector: Legal IT
  • Location: Peterborough, Cambridgeshire
  • Salary: £25000 - £30000 per annum
  • Date posted: 23/11/2017
  • Job reference: CMS030392'2002_1511439326

A leading Law Firm based in the Peterborough area is looking for an Applications Support Analyst to join their friendly, vibrant office. This firm have ambitious plans for growth but are looking for the right people to do so.

If you have experience in IT in a professional services sector with a commercial approach a drive to exceed, this could be the role for you. In return, you would be given the opportunity to progress and grow with the firm.

You will be the "go to" person for training and support internally for their internal application software as well as being responsible for the preparation and delivery of training on application, resources and skills.

Responsibilities:

  • Support calls escalated via the helpdesk
  • Proactive support - floor walking, lunch & learn, top tips
  • Delivery inductions to new starters
  • Work closely with IT Developers to delivery technical solutions to the business
  • Idetify solutions to ensure IT Systems are embedded with intended benefits achieved (training needs, effective skills training, ensuring helpdesk have appropriate knowledge)

Requirements:

  • 3 years minimum experience in applications support within a professional services environment
  • Proficient in MS Office Products - i.e Outlook, Word, Excel, Powerpoint
  • Understanding of technical issues
  • Self motivated to be hands on

It would be advantageous if you have experience with Legal Software but not essential. Contact Grace Bolton at Clayton Legal for more information or apply to be immediately considered.

Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.

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