Deputy Team Manager - Portal

  • Leeds
  • Permanent
  • £30,000 - £35,000 per annum

My client is one of the leading providers in insurance and legal services with multiple offices across the UK.

They are looking to recruit a Deputy Portal team manager to support the current manager and the portal team.

You will be responsible for a high-volume caseload of Fast Track Personal Injury RTA claims, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices.

Key Duties and Responsibilities

• To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
• To be able to assess quantum to include reviewing medical reports, researching, and obtaining relevant case law, drafting schedules of special damages, and assessing suitable awards for compensation
• Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
• To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firm’s integrity
• To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
• To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firm’s internal policies and procedures, to instruct.
• Barristers to represent clients at hearings and obtain formal Advice over issues of quantum.
• Perform to a high level in a target orientated environment
• To provide supervisory support and guidance on technical issues involving quantum and litigation to other team members
• To support the Team Manger in effective people management and to drive the right behaviours
• To ensure that the team are achieving the right outcome for clients and optimising each client’s claim
• Monitor workloads and allocate work as necessary

Experience & Knowledge

• Significant previous experience of managing your own caseload of Fast Track RTA litigated claims
• A solid working knowledge of the CPR, legislation, and relevant case law
• Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time
• Competent working with a case management system and good knowledge of MS Office
• Ability to provide clear direction and take accountability for the team’s performance.


• 25 days’ holiday per annum
• Holiday buy and sell scheme
• Hybrid working model (in relevant role)
• 2 x Volunteering days to support charitable initiatives
• Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan – claim back dental / physio / optical appointments
• My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions – providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
•Dress for your day policy

If you are looking for a new challenge and an opportunity to work for a leading firm that truly value their employee’s development, please forward an up-to-date copy of your CV to or call Chris on 0161 914 7357 for an informal discussion.

Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.

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