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    Equity Release Case Executives - Leeds

  • Job type: Permanent
  • Sector: Residential Property/ Conveyancing
  • Location: Leeds, West Yorkshire
  • Salary: £16000 - £18000 per annum
  • Date posted: 13/09/2019
  • Job reference: 41590_1568385337

Equity Release Case Executives
Leeds
Salary Negotiable

My client has over 30 years' experience as a fully regulated law firm. We provide the UK's leading financial services organisations and corporate institutions with a range of customer-focused, innovative legal services, which make use of the latest digital technologies.

They are seeking several Equity Release Case Executives to join our business. You will process Equity Release Re-mortgage cases from case opening to registration of the charge, ensuring that any complexities are dealt with whilst adhering to department processes and targets.

What you will do:
* Conduct a full title check of the office copies to establish what is involved in the re-mortgage and must be dealt with in accordance with client SLA's
* Liaise with clients/customers/3rd parties by telephone to keep them regularly and proactively updated and progress the case within SLAs
* Ensure that all completed files are billed correctly, and funds have been sent to the correct place
* Provide support/guidance to the administrators / customer service representatives
* BE the first point of contact for all customers/clients/third parties being an 'ambassador' for Optima Legal
* Work with other departments to ensure the smooth flow of documents across the business

The candidate
* Some demonstrable experience within a similar role
* Excellent time management and organisational skills
* Experience of working within a volume-based environment and working to multiple targets
* A high level of attention to detail
* Ability to deal with difficult customers
* Previous experience of working within client facing environment

As well as a generous basic salary, we also give you 23 day's holidays, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

If this is a role that sounds of interest to you, please send your CV across to Simon at Clayton Legal on the link provided or alternatively call Clayton Legal to enquire about other opportunities. Please ensure before applying you have the prerequisite experience outlined above.

Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies

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