Legal Training Manager

  • Liverpool
  • Permanent
  • £35,000 per annum

My client is one of the leading providers in insurance and legal services with multiple offices across the UK and they are looking to recruit an experienced Legal Training Manager.

You will be responsible to ensure that all colleagues across the Firm have the appropriate legal skills they require to complete their roles effectively. This is achieved by developing and delivering fit for purpose technical legal training solutions in the appropriate format.

Key Responsibilities

•    Create and maintain competency frameworks for all legal divisions within the firm;
•    Support operational managers to identify development needs for the people in their team(s) against the relevant competency framework;
•    Create, design, prepare, facilitate and/or review all areas of the legal training to meet the needs of the business, including amending all training documentation as and when required, in accordance with procedural updates and legislative and regulatory guidelines;
•    Work with Legal Management to create and manage the annual legal training plan and monthly legal training schedule to meet the ongoing demands of the business;
•    Keep up to date with developments within the legal sector and company practices and procedures;
•    Work with Legal Management to ensure core competencies for each role are identified and training is provided to support these to promote a culture of ‘promotion from within’;
•    Provide feedback reports on activities or risks identified to the Head of Quality Assurance on a weekly/monthly basis, or as required;
•    Monitor legal training evaluation feedback forms to ensure a continual contribution to the firm’s quality of all services offered.

Experience and Knowledge

•    Significant experience in the conduct of personal injury litigation;
•    Experience in the management and supervision of personal injury litigation staff, demonstrating the ability to lead and motivate;
•    A high awareness of other relevant areas of regulation and/or statutory legislation affecting the industry;
•    A comprehensive knowledge of the SRA Code of Conduct and the SRA Accounts Rule;
•    Excellent interpersonal and communication skills;
•    Ability to work under pressure to meet business;
•    Ability to be agile and adaptive, to be flexible and open to and embracing change.


•    A recognised training qualification or a willingness to undertake progress towards a recognised and relevant qualification;
•    An awareness and understanding of ICOBS 8 and Treating Customers Fairly;
•    Strong IT/case management skills.

  • 30 days holiday per annum inclusive of bank holidays or day in lieu where applicable
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives.
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments.
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools.
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues.
  • Dress for your day policy

If you are looking for a new challenge and an opportunity to work for a leading firm that truly value their employee’s development, please forward an up-to-date copy of your CV to or call Chris on 0161 914 7357 for an informal discussion.

Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.

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