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    Portal Fee Earner

  • Job type: Permanent
  • Sector: Personal Injury (RTA/ EL/ PL/ OL/ CICA)
  • Location: Ellesmere Port, Cheshire
  • Salary: £19000 - £21000 per annum
  • Date posted: 01/03/2019
  • Job reference: 38496_1551438765

Portal Fee Earner

Ellesmere Port

Salary £19,000 - £21,000

An experienced Portal fee Earner required for a fantastic firm in Ellesmere Port.

As a Portal Fee Earner you will manage of a caseload up to 270 personal injury claims after submission of the CNF onto the portal through to Stage 2 and 3. Support the Team Leader as appropriate.

- Management of the claims, progressing to settlement or Litigation as quickly as possible

- Providing the highest standard of client care and recognising the importance of this to the claim, the client's recovery, and our business ethos

- Developing understanding of the entire claims process relating to insurers, vehicle repairs, accident management, Police involvement, treatment providers, etc

- Proactive management of paperless caseload using the Eclipse Proclaim system

- Ensure file issues/delays are escalated to Team Leader

- Ensure dropped out cases are referred to Team Leader

- Seek the guidance of the Team Leader, when required.

- Cover a shift rota pattern for evening work, when required

- Represent the firm in a professional manner in all dealings with both internal and external parties

- Working in accordance with all of the firm's policies and procedures

For more information please contact Leanne Taylor on 01772 259121

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