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    Remortgage Team Leader - Newcastle

  • Job type: Permanent
  • Sector: Residential Property/ Conveyancing
  • Location: Newcastle upon Tyne, Tyne and Wear
  • Salary: Negotiable
  • Date posted: 09/01/2020
  • Job reference: 43790_1578567528

Residential Conveyancing - Re-mortgage Team Leader

Newcastle

Salary Negotiable

My client is an award-winning practice with offices in both Scotland and North East England. They are specialist property experienced and act for thousands of private and commercial clients. They are seeking to appoint a Team Leader to join their Re-mortgage team.

Purpose of the Role:

  • Manage all new instructions received ensuring that they are opened within 24 hours (or as per SLA) and that new cases with issues to be resolved (e.g. title) are investigated or escalated.
  • Allocate all matters to case handlers based on work type and current work loads
  • Prepare or quality assure all internal and external reporting for circulation or submission to agreed timetables
  • Overall responsibility for team performance.
  • Lead monthly team meetings, including the submission of minutes to the compliance team.
  • Conduct monthly 1:1s with team members using the Paralegal Performance Scorecard with feedback gathered from the Senior Solicitor
  • Support the on-boarding of new clients by developing or adapting workflows with IT, including change control.
  • Work with IT to address system/flow issues and to deliver continued improvement.
  • Act as first point of contact for clients to raise issues or seek advice.

The Candidate:

  • Previous Residential Conveyancing experience (minimum of 12 months, either managing a caseload or in a supervising role)
  • Excellent communication and customer service skills.
  • Ability to meet tight deadlines and targets & work under pressure.
  • Good data input skills.
  • Good team player, but also ability to work on own initiative.
  • Good attention to detail.
  • Good organisational skills.
  • Previous administrative/customer service/conveyancing experience.

If this is a role that sounds of interest to you, please send your CV across to Simon at Clayton Legal on the link provided or alternatively call Clayton Legal to enquire about other opportunities. Please ensure before applying you have the prerequisite experience outlined above.

Clayton Legal recruits for law firms and In-House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies

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