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How to attract and retain millennials

  • January 8, 2018

What characterises a millennial?

The defining characteristics of millennials – those born between 1980 – 1996, according to Pew Research – have been documented across a whole raft of research (notably from PwC and Deloitte), articles and books in recent years. The general consensus is that theirs, is a generation with a world view inevitably shaped by significant events such as financial recession, technological revolution and the rise of social media. As a result, they have less inclination to be motivated by money alone, a strong need for work / life balance, a commitment to their personal development, technological savviness, a preference for flexible working, an attraction to work which has social or charitable impact and a keen interest in diversity.

How millennials are changing the legal landscape

This crop of young lawyers is having a transformational impact on the workplace: according to legal services provider LOD, firms are moving from a ‘dormant, low-tech, individualistic system to a dynamic, high-tech, collaborative one.’ As In-House Lawyer magazine points out, over the first half of the 21st century, millennials will replace Boomers as the dominant demographic group throughout society: since law will be no exception, it is vital for employers to consider the ways in which they attract and retain millennial talent. Factors which have traditionally worked in the past, such as financial rewards, do not appear to inspire this generation in the same way.

Top tips for motivating millennials

With this in mind, here are our top tips for attracting and keeping our partners of the future.

  1. Create an agile work environment.
    Millennials are used to wireless, mobile technology that gives them the flexibility to work wherever they need – or choose to. Offer remote working where possible and provide a secure means of access to the information needed to do their jobs when they aren’t in the office.
  2. Dispense with rigid hierarchical career paths.
    Research shows that millennials are inclined to be peripatetic: they will move from place to place and are unlikely to want to follow a highly structured career path to partnership at one firm. Instead, build alternative career paths that still allow top talent to prosper.
  3. Provide workload predictability.
    Of course there are times when work will inevitably ebb and flow but, where possible, try to ensure that workload can be anticipated in advance. The new generation of lawyers will graft hard but they value work / life balance so highly that if they can never make personal plans, they are unlikely to willingly remain in a role.
  4. Develop an inclusive culture.
    A generation that has grown up with social media is one that understands the value of an open platform of interaction, collaboration and dialogue. Again, a hierarchy where voices are kept separate will not appeal. Instead, form project teams of various levels of seniority which encourage participation, mentoring and feedback between generations.
  5. Utilise their tech savviness.
    It’s clearly a fallacy that every millennial is an innately skilled programmer, but they are certainly more likely to be aware of the technology available to them. Manually sifting through paperwork will appeal even less when they know that there are faster, more efficient methods, if only the firm would invest in business intelligence or data analytics. Use their understanding of technology to drive innovation.
  6. Seriously consider diversity.
    Don’t just pay it lip service. The law firm of today should be fully committed to a culture of inclusivity. Set targets for diverse representation.
  7. Promote charitable and community involvement.
    It is important for millennials to feel that their vocation is worthwhile: financial reward is rarely their sole motivator. Involve them in work with social meaning. As a firm, consider the ways in which money and time can be used to benefit good causes.

So, leaders of law firms should be mindful of the fact that today’s millennials will be the partners of tomorrow, Succession planning now is vital: firms must attract and retain the best millennial talent in order to ensure the longevity of their businesses.

To find out how Clayton Legal can help you plan for the future needs of your firm, contact us today.

Take a look at some of our other blogs to gain more insight into the legal sector.

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How to shortlist candidates effectively and efficiently?

  • January 3, 2018

The New Year is an ideal time for a fresh start and, as a result, more people decide to make a career move than at any other point. So, with companies likely to see a significant increase in the amount of applications from which they must shortlist, how can they ensure that they pick out the right candidates? Here are our top five tips.

1) Before you begin to look at the applications, it’s vital that you define your ideal candidate. Use your job description and person specification to create two checklists: the essential criteria and desirable criteria needed to do the job. The standards are likely to relate to all of the following key areas, plus any others that are relevant:  education, work experience, skills and knowledge, competencies and personality traits. Be very strict about the criteria you term ‘essential’: these should relate to the qualities and traits of top performing employees in the role.

2) The next step is to begin the shortlisting process. At this stage, some employers choose to utilise the services of a specialist recruiter that knows the market inside out: they can identify the right talent quickly and may already have people among their network of candidates that might fit the role.

3) If shortlisting in-house, do so in stages.

Stage 1: Go through the applications and discard any that don’t meet all of the essential criteria. You now have a list of candidates who can all do the fundamentals of the role. At this point, it is also worthwhile noting where applications have come from so that you know where to advertise future vacancies.

Stage 2: Decide how many candidates you want to interview. Go through the remaining applications, weigh them against each item in your list of desirable criteria and record the number of criteria they meet. Some recruiters like to use a spreadsheet as this helps them to rank candidates at a glance. During this stage, you should also check that there are no inconsistencies in their CV and that spelling, punctuation, grammar, presentation and attention to detail are in line with your expectations.

4) You can now decide who to select for interview. It is important to think outside the box here: you may have a list of desirable criteria, but it’s unlikely that an individual will meet all of them, so decide which combination will have the most impact. Also, if you are replacing a current post holder, don’t have a vision of replacing like with like: think about what they could do when they joined, rather than what they can do now.

5) In addition to notifying the candidates selected for the next stage, ensure that you also contact everyone who applied –even if there were hundreds- to thank them for their interest, but letting them know that, unfortunately, this time they have not been shortlisted for interview. A superior candidate experience is crucial in today’s skills short environment. After all, a candidate that isn’t the right fit for now might just be, in the future.

If you have a vacancy and would like to talk to us about how we can help you shortlist the right person for the job, contact our specialist team of recruiters.

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Lynn Sedgwick: Why the legal sector isn’t just focused on London

  • July 26, 2017

Our managing director, Lynn Sedgwick, has written a guest column for job site TotallyLegal. In it, she discusses the factors which are influencing the increase in regional demands for legal professionals in areas such as Yorkshire and the Midlands.

Below is an excerpt of the piece:

“Even as recently as five years ago the vast majority of employers were based in the capital with only smaller, independent firms having a physical presence in the wider regions of this country. But why has the shift taken place? There are a combination of contributors, perhaps most notably, the exorbitant cost of property in the capital. Firms are finding they can cut their rent costs in half by moving to other areas. In addition, many have struggled with a ‘churn’ of talent brought on by being based in a legal hotspot like London. And, by moving further afield, they hope to be able to retain their staff for longer. In purely geographical terms, being based somewhere like Birmingham, or Leeds, for example, means firms are better positioned to serve the needs of their clients, wherever they are located. There’s also the matter of Brexit. The wider uncertainty this has caused in markets across the UK favours the legal sector and drives greater activity, which increases demand for services and therefore specialists across the country.”

You can read the full column on the TotallyLegal website here.

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Do you have what it takes to make it as a recruiter?

  • June 26, 2017

We usually use this blog as a platform to offer advice, tips and updates on the legal landscape. However, we’re expanding rapidly and are on the lookout for individuals to join our team. Do you have what it takes to make it as a recruiter? Here are the top five skills you’ll need to succeed.

Confidence

You’ll need to be able to hold your own with people who are experts at what they do, and don’t appreciate their time being wasted and that means you have to be confident. Nobody wants to be consulted on a potentially life changing job move by someone who they suspect might know not their specialist field as well as they say they do. You need to be confident enough to take on new areas of expertise, but also be able to portray that confidence to clients and candidates. In addition, you’ll have to be comfortable picking up the phone and engaging with people who don’t know what your credentials are and likely to be at least mildly sceptical about what you’re doing. Many jobs require people to be confident, but not many where it’s as important as it is in recruitment.

Communication

Along similar lines, you’ll need to be an effective and concise communicator and able to get your point across quickly. You’ll probably be speaking to people who are busy in their current roles and don’t want to waste hours of their lives chatting to a recruiter. You’ll also need to be able to master your email communications and online marketing on platforms like LinkedIn. After all, you’re not going to have much success if your job advert iz ritten lyk dis.

Resilience

It’s not just applicants who face rejection, recruiters do too and you need to be able to take the bumps on the road and still be able to perform to the best of your ability. You’ll have good days and bad – that’s a given – but the secret is being able to prevent the bad days from affecting your output.

Target driven and motivated

At the vast majority of firms, you’ll have certain KPIs to work to. That’s an approach that’s not suited to everyone and not all organisations have the same model, people who are motivated by the idea of working to specific goals will do well here.

Multi-tasking and speed

As a job applicant it’s unlikely you’ll have used just one recruiter to help your job search and organisations are the same and will look to multiple sources for their own talent. This means that if you can move quickly and efficiently, then you’ll be able to beat your competitors. However, you’ll also have a lot to do at once and will likely be dealing with a lot of vacancies and therefore multiple companies and even more candidates. Consequently, you must be able to juggle multiple projects and various tasks simultaneously. You’ll have to keep in mind the details, experience and motivators of a large number of people and this requires a lot of organisational competency. If you can master the idea of ‘less haste, more speed’ then you’ll do well.

Do you have what it takes?

If you’re looking for a career in a challenging and fast-moving, but also highly rewarding, industry and want to join a successful, supportive and rapidly growing organisation, then get in touch with one of our expert consultants for a chat.  And for more insights from the team take a look at our other blogs.


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