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The 4-Day Work Week: The Future of Work or A Work in Progress?

The concept of having a shorter workweek isn’t a new one by any means. Industries have long since recognised the benefits it can provide for employees and their business, with the (then-revolutionary) idea of a 5-day work week first being introduced in 1926 by American businessman Henry Ford (as well as the two-day weekend) during a time when, in the midst of the industrial revolution, it was the norm for those in Britain to work 6 long days.

With a 5-day work week in place, employers recognised its massive success in increasing employee wellbeing & productivity, and addressing concerns like absenteeism. The shorter workweek then, as we know, went on to become a part of everyday working life for people worldwide.

But since then, despite much talk of this trend bringing another transformation of the structure of the current working week, it has remained unchanged for over a century.

Until recently, that is.

On Trial – The 4-day Week

The idea of a 4-day, or 32-hour work week had begun to garner mainstream attention in the last few years, with six countries (Canada, Australia, Ireland, the UK, New Zealand and the US), already experimenting with it over the past year. In June 2022 we saw the introduction of the first UK 4-day workweek trial, (piloted by organisations 4-Day Week Global and Autonomy) in which 61 companies and 2,900 workers participated, which sought to achieve the same results as the current working week structure and find a better common ground between employers and employees.

And with the results of the trial having been published in February 2023, we now have a glimpse into how it could work across a variety of sectors in what has been heralded by and large as a resounding success.

One of the biggest selling points of the 4-day week notion to employers is the increase in productivity that workers experience. Contrary to how counterintuitive it can appear at first, research from a study conducted by the University of Auckland has shown that a shorter workweek can give rise to greater levels of productivity from employees compared to a standard 5-day workweek. The study involved a New Zealand company, Perpetual Guardian, which trialled a four-day workweek for two months and during the trial, employees reported feeling less stressed and more focused, which led to an increase in their productivity levels.

Similarly, in the pilot, many employees reported improved work-life balance, reduced stress levels, and better overall well-being, with 60% of workers finding it easier to combine their work with caring responsibilities and 62% better able to juggle work with their social life. And it’s showing very encouraging signs business-wise as well, as key metrics show that companies’ revenue, by and large, hadn’t changed over the trial period, but instead showed a healthy increase (35% on average) compared to data from similar reports in previous years. The number of resignations in participating companies also saw a significant decline (57%), highlighting the true value of the benefits that the 4-day workweek structure provided to employees.

The most persuasive statistic of all when considering the longevity and permanency of such a working arrangement is that 92% of companies (56) that participated decided to continue with the model, (with 18 of them making it permanent). It certainly seems to offer a new perspective for employers and employees to find common ground when attempting to strike that delicate balance between increasing productivity & sales whilst also creating a more supportive work environment.

Research Associate at the University of Cambridge, Dr. David Frayne, attested to its effectiveness:

“We feel really encouraged by the results, which showed the many ways companies were turning the four-day week from a dream into a realistic policy, with multiple benefits. We think there is a lot here that ought to motivate other companies and industries to give it a try”.

What Still Remains Unanswered?

But which questions do the results still not answer? And what are the implications for the working world at large should this become a new reality?

Perhaps the first thing that springs to mind when looking at all the positive discourse regarding the results of the trial is, “can it deliver on the promise it’s showing”? While it’s certainly no pipedream to believe it can, considering the trial’s outstanding results, it does highlight a need for a touch of pragmatism when assessing the 4-day workweek’s feasibility and in particular for sectors where it has proven difficult to implement or has just not been successful when doing so.

Take customer-facing businesses for example.

Unlike other professional services that often involve project-type work (which gives employees a greater degree of flexibility when it comes to deadlines), companies in this line of work must have a certain number of staff on-site to take care of the more hands-on aspects of the role and ensure a smooth running of the business.

Naturally, there are bound to be scheduling challenges that arise because of this when implementing the model as customer needs must still be managed effectively, and the business must ensure that communication between teams and with customers is maintained at all times, meaning the idea of a three-day weekend every week for some companies is just not feasible. Certain sectors such as education, healthcare or public transport may argue that this is just not feasible at all.

And even if staffing and logistics issues could be overcome within these sectors, not all can guarantee a productivity increase (and money on the bottom line) to make up for the reduced hours of a 32-hour workweek particularly as such businesses or public services will have to take on extra staff to cover any shortfalls, meaning extra costs overall.

One such company that ran into several of these practical issues when implementing it across their business is Engineering and Industrial supplies company Allcap. Despite reducing the frequency of their staff’s three-day weekend to once every fortnight (due to the nature of their business), they found adapting to the 4-day workweek model difficult, particularly with the increase in daily workload. Employees found it difficult to benefit from the extra day of rest that they had available, as their new week structure now meant that they had gone from ‘’10 normal working days to 9 intense ones’’, making them exhausted by the end of their week. Added to this was the difficulty in finding enough staff to cover for the absences of employees on their free day when holidays, sickness and caring responsibilities were all factored in. Ultimately, and with two months of the trial still planned in, Allcap was forced to abandon across its main trade sites.

Mass Rollout Or Mass Walkout?

As seen from numerous other examples in the trial results, it is certainly not a one-size-fits-all approach and not all businesses can afford the wiggle room needed to adapt to it, which raises valid concerns about its applicability on a larger scale.

Its scalability isn’t the only question mark about it either, as there is the concern of how sustainable it can be over longer periods of time than just the 6 months, considering the unknown long-term impact of a 4-day workweek’s intense work pattern on the physical and mental well-being of employees.

Could the exact reasons for pushing ahead with the pilot around staff wellbeing lead to a worsened state in the long run? It does very much depend on the sector, the type of work being conducted, and the expectations of the customer base – and on that basis it is harder to see how this could be rolled out en masse irrespective of these nuances.

So what next for the trial? And where does all this leave us with regard to the current state of affairs?

Post pandemic, it is clear that there is a growing focus on greater flexibility from employees who are more mindful of when, where, and how they work. In turn, there has been much narrative from businesses around hybrid, flexi, remote-working and analysis of these changes on the impact on business performance and productivity.

Undoubtedly, there has already been a seismic shift in working patterns as numerous companies move to more flexible means of working, but is a further shift to a shorter week on top of this a step too far – at the moment at least?

“Even as the value of the pound goes up and down, the value of people’s time doesn’t.”

Summed up nicely by the above quote from Programme Manager Alex Soojung-Kim Pang at 4-Day Week Global, perhaps the biggest litmus test for the 4-day model, and currently its biggest barrier to a much-anticipated systematic change, is how well it can fare in not just the current economic climate, but an ever-changing one.

With vacancies harder to fill, and potentially more staff on the books (for some sectors) to accommodate a 4-day workweek, it simply isn’t an option at the moment for some, and whether it can still be as viable and as practical in unfavourable conditions remains to be seen.

One thing is for sure, change won’t happen overnight.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from Partners to Legal Executives, Solicitors to Paralegals and Legal IT personnel to Practice Managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

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Posted By

Joel Okoye

Digital Marketing Apprentice

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The Four Day Working Week: An Option For Law Firms?

The last few years have created a shift in how we work like never before. Working away from the office became the norm in 2020, with hybrid working being adopted by many last year.

New’ human centric’ ways of working have been a topic of conversation for some time. Iceland was one of the first counties in the world to trial the four-day week between 2015 and 2019.

This took place in trials run by the Reykjavík City Council in Iceland, between 2015 and 2019 to move workers to four-day weeks. Over 2,500 workers were involved across multiple industries.

The trial reports revealed less stressed workers and a lower level of burnout.

Many employees moved from a forty-hour week to thirty-five hours, working longer on the days they did work. Iceland’s working patterns are overseen by a significant union presence who have negotiated different working patterns for over 85% of the population.

Similar trials are now being held in various counties worldwide, including the U.K.

The U.K. Uptake of a Four Day Week

The four-day working week campaign started in earnest as this year began. The Guardian shared that several U.K. companies had signed up to a six-month trial to work a four-day week.

Other companies, including several law firms, have spontaneously changed their working hours.

The organisations in question spread across many sectors, training, telecoms, software, video games producers and medical imaging. All are moving from a forty-hour working week to thirty-two hours without loss of pay.

Academics will facilitate the trial at Oxford and Cambridge plus Boston College in the U.S. and the think tank ‘Autonomy’. The campaign group, 4 Day Week Global, oversees the research project.

Companies taking part in the U.K. study vary from twenty to over a hundred staff.

Let’s explore the rationale behind this move and discuss if this truly is an option for busy law firms across the U.K.

The Evidence For a Four Day Working Week

The four-day campaign cites many reasons why working four days is beneficial for all, and I’ll share them in a second.

However, surprisingly the campaigners haven’t shared that historically our ancestors didn’t work very hard at all. Before capitalism hit the world, we had a lot of leisure time, though, to be honest, not a lot of money!

Daylight drove our working hours alongside regular breaks and, drum roll, an afternoon nap. If you want to read more on this subject, look at this fascinating report on working hours from MIT.

Coming back to today, the four-day campaigners cite many logical reasons to shift the way we work in the U.K., not least the fact that we work longer hours than most of Europe.

In light of what has happened with remote and flexible working, is it time for a review?

The five-day working week was developed over a century ago here in the U.K. when John Boot was the chair of the Boots corporation.

He demonstrated that two days off each week reduced absenteeism and positively affected productivity. Therefore, the weekend became official Boots policy in 1934; maybe as we approach the 90th anniversary of this change, it is time to shift again.

Both employers and employees can experience the benefits of a shorter week.

We all get a better work-life balance. The four-day week can give us time to live happier, more fulfilled lives and allow for those non-work parts of life that often are neglected.

For example, spending time with friends and family, on fitness pursuits or time in nature.

Then, of course, there’s always that life admin that we all have to deal with, like; shopping, cleaning, sorting out the bank, along with the many parenting duties we can experience.

As an employer looks out for higher performance and profits, trials have demonstrated that a shorter working week can increase productivity. A Henley Business School study pre the pandemic found that 250 firms participating in a four-day week saved an estimated £92 billion a year because their employees were happier, less stressed, and took fewer sick days.

Our economy could benefit too, which is undoubtedly needed. Incredibly, the U.K. suffers simultaneously from overwork, unemployment, and underemployment. A four-day week could be an intuitively simple way to rebalance the economy and address many problems.

Productivity is a concern for many. Google how to improve productivity as a critical business driver, and you will find multiple research papers that reveal that working less could be the answer to achieving more.

The Four Day Working Week and Law Firms

We are currently in the grip of a skills shortage in many sectors, especially when it comes to finding legal talent.

We are receiving more role instructions than ever at Clayton legal, and many firms we work with are reviewing their EVP to make their role offer irresistible. If you want to attract dynamic lawyers, could a four-day week work?

A recent post in The Times also suggested that firms keen to embrace flexible working might even be persuaded to abandon the billable hour.

In a post on Legalfutures, the CEO of one law firm in Kent revealed that his 22 strong team had started working a four-day week at the end of 2020, except two customer service staff who worked Friday and took Monday off.

His underlying premise of the four-day week was that productivity gains could be found by reducing or eliminating unproductive time in the traditional five-day week.

He gave as examples “unproductive meetings”, meetings with “too many people who did not need to be there”, unnecessary social conversations or staff spending time sending personal messages or on social media.

All logical observations considering a U.K. study in 2018 had found that up to 40% of workers’ time in a traditional working week was unproductive.

Admittedly moving to a trial of a four-day week would also mean additional work for your firm, at least initially, as you outline the process, including delivering billable hours, customer service and other vital business drivers.

However, it is clear that the world of work is changing for all professional service sectors, including law. The pandemic has undoubtedly accelerated changes into where individuals work – is it time to review how, when and how often?

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and has built up an enviable reputation for trust and reliability during that time. We have made over 5,000 placements from Partners to Legal Executives, Solicitors to Paralegals and Legal I.T. personnel to Practice Managers.

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Posted By

Laura Lissett

Marketing Consultant